Upon starting Outlook I get the message that errors have been detected and that I need to run the Inbox Repair tool.
Where can I find that?
The Inbox Repair Tool can be started with
For repairing damaged or corrupted PST files in MS Outlook versions using the default Outlook inbox repair tool scanPST.exe, you need to first quit the Outlook program, download scanpst.exe Outlook 2010 inbox repair tool and install it properly. Then go to its location as mentioned above and click on it to start the repair process.
Scanpst Download Free
The exact location of this file depends on your version of Office and the installation type. It also depends on whether you have it installed on a 32-bit version of Windows or 64-bit version of Windows.
You can use OutlookTools (free) to locate it for you. Below you’ll find an overview of the default locations of
scanpst.exe throughout the versions of Outlook.
When you need step-by-step instructions how to use scanpst.exe see: Using the Inbox Repair Tool (scanpst.exe).
Office 365 / Outlook 2019 / Outlook 2016 Click to Run
any Windows: C:Program FilesMicrosoft Officerootoffice16 Microsoft office 97 professional edition.
Outlook 2016 (MSI-based Volume License installation)
|32-bit Windows||C:Program FilesMicrosoft OfficeOffice16|
|64-bit Windows||C:Program Files (x86)Microsoft OfficeOffice16|
|64-bit Outlook||C:Program FilesMicrosoft OfficeOffice16|
|32-bit Windows||C:Program FilesMicrosoft OfficeOffice15|
|64-bit Windows||C:Program Files (x86)Microsoft OfficeOffice15|
|64-bit Outlook||C:Program FilesMicrosoft OfficeOffice15|
|Click-to-Run||C:Program FilesMicrosoft Officerootoffice15|
|32-bit Windows||C:Program FilesMicrosoft OfficeOffice14|
|64-bit Windows||C:Program Files (x86)Microsoft OfficeOffice14|
|64-bit Outlook||C:Program FilesMicrosoft OfficeOffice14|
|32-bit Windows||C:Program FilesMicrosoft OfficeOffice12|
|64-bit Windows||C:Program Files (x86)Microsoft OfficeOffice12|
If scanpst.exe is unable to fix your pst-file, then it is too badly corrupted. You can then try repairing or salvage recoverable items via a 3rd party recovery tool such as DataNumen Outlook Repair (for pst-files) or DataNumen Exchange Recovery (for ost-files).
If you decide to order use DNC-PUXB-HT to get a discount.
When you connect to an Exchange server and need to check your local cache (ost-file) for errors you could run scanost.exe when using Outlook 2007. You can find this in the same location as scanpst.exe.
Outlook 2010 and later no longer have the scanost.exe feature. In this case, rename the ost-file to .old while Outlook is closed and Outlook will rebuild a new cache from the Exchange mailbox the next time you start Outlook.
Scanpst Outlook 2007
When you use Outlook 2013 or later with an IMAP account, then Outlook also uses an ost-file. In this case see; Don’t risk losing your Contacts and Calendar when using IMAP in Outlook 2013, 2016, 2019, or Office 365.
You can use the Inbox Repair tool (SCANPST.EXE) to diagnose and repair errors in your Outlook data file. The Inbox Repair tool checks the Outlook data files on your computer to see if they're in good shape.
You might want to use the Inbox Repair tool in the following situations:
You receive a message that Outlook can't open your data file
You receive a message that Outlook can't open the set of folders
You think your Outlook data file may be damaged
If you're using an Exchange email account, you can delete the offline Outlook Data File (.ost) and Outlook will recreate the offline Outlook Data File (.ost) the next time you open Outlook.
Cisco aspire game download. The Inbox Repair tool doesn't connect or analyze any data stored in an Exchange mailbox. The tool only looks for errors (corruption), and if there are any, gives you the opportunity to allow the tool to fix those errors. If you can't start the Inbox Repair tool, you should try to repair your Outlook program.
We recommend backing up your existing Outlook data file before you start the Inbox Repair tool. For more information, see How to back up an Outlook data file.
Repair an Outlook data file (.pst) file
Exit Outlook and browse to one of the following file locations:
Outlook 2019: C:Program Files (x86)Microsoft OfficerootOffice16
Outlook 2016: C:Program Files (x86)Microsoft OfficerootOffice16
Outlook 2013: C:Program Files (x86)Microsoft OfficeOffice15
Outlook 2010: C:Program Files (x86)Microsoft OfficeOffice14
Outlook 2007: C:Program Files (x86)Microsoft OfficeOffice12
Select Browse to select the Outlook Data File (.pst) you want to scan. If you need help locating your Outlook Data File, see Locating the Outlook Data Files.
Note: By default, a new log file is created during the scan. You can choose Options and opt not to have a log created, or you can have the results appended to an existing log file.
Choose Start to begin the scan.
If the scan finds errors, choose Repair to start the process to fix them.
Note: The scan creates a backup file during the repair process. To change the default name or location of this backup file, in the Enter name of backup file box, enter a new name, or choose Browse to select the file you want to use. You may need to run the tool several times in order to repair your Outlook Data File. In some cases, items may not be recovered if they were permanently deleted or corrupted beyond repair.
When the repair is complete, start Outlook with the profile associated with the Outlook Data File you just repaired.
What happens after you repair an Outlook Data File?
In the Folder Pane, you might see a folder named Recovered Personal Folders that contains your default Outlook folders or a Lost and Found folder. Although the repair process might recreate some of the folders, they may be empty. The Lost and Found folder contains any folders and items recovered by the repair tool that Outlook can't place in their original structure.
Create new data file
You can create a new Outlook Data File and drag the items in the Lost and Found folder into the new data file. After you've moved all the items, you can remove the Recovered Personal Folders (.pst) file, including the Lost and Found folder. To create a new Outlook Data File, see Create an Outlook Data File.
Recover items from the backup (.bak) file
If you can open the original Outlook Data File, you might be able to recover additional items. The Inbox Repair tool creates a backup file with the same name as the original, but with a .bak extension, and saves it in the same folder. There may be items in the backup file that you might be able to recover that the Inbox Repair tool couldn't.
Browse to the folder where the .pst file is stored and you'll find the .bak file (for example, email@example.com) created by the Inbox Repair tool.
Make a copy of the .bak file and rename it with a bak.pst extension. For example, firstname.lastname@example.org.
Import the bak.pst file into Outlook, and use the Import and Export Wizard to import any additional recovered items into the newly created .pst file.
Note: Learn how to import a .pst file by reading Import email, contacts, and calendar from an Outlook .pst file.
Locating the Outlook Data Files
You can check the location of your Outlook Data Files in Outlook.
Select File > Account Settings > Account Settings.
Select the Data Files tab.
All Outlook Data Files (.pst) and Offline Data Files (.ost) are listed along with the name of the account the files are associated with.